Step 1

Verizon Spam Feedback

Demand by consumers for protection from unwanted calls and spam has significantly increased over the years. Verizon provides tools that our customers can use to help decide whether or not to answer phone calls that may be unwanted, annoying, or fraudulent, and other third-party services are also available in the marketplace. Verizon is committed to helping consumers and calling parties navigate the robocalling landscape.

Do you believe a phone number has been mistakenly categorized or tagged?

Help us improve our service by providing the information below:*

*Verizon uses this information to assist with improving its robocalling protection services. By filling out this form, you should not assume Verizon will re-categorize any phone number identified. Verizon provides this information to the third party from which we obtain the algorithm used to categorize calls for analytics purposes.

Email verizonspamfeedback@one.verizon.com for questions, or visit vzw.com/callfilter and https://www.verizon.com/support/residential/homephone/calling-features/stop-unwanted-calls for more information on Verizon's spam protection solutions.

I am providing feedback about

My personal phone number

My business or enterprise phone number(s)

Step 2

Enter text as seen in the image

By submitting this form, I acknowledge and agree that I am authorized to submit the above information on behalf of the company entered above. I further certify that the submitted number(s) are valid and are assigned to the company for use. These numbers are not being used to make calls that violate any consumer protection law or other applicable laws or regulations. Verizon will provide the submitted information to our third party algorithm provider and may use the information to improve our service. You may not misrepresent or input false information.

Step 3

Thank you!

Our analysis of calls continuously evolves based upon a number of factors, including calling history and patterns, call volume, number recognition, network usage/origination, known entity, and feedback from users of the Service, like you.

These and other factors are relied upon in the labeling of calls and your feedback may not result in a change to the labeling.

Thank you again for your feedback.

For more information go to:
https://www.verizon.com/support/residential/consumer-education/robocalls.htm

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Thank you!

Feedback ID : []

Verizon appreciates your feedback. Please save the above Feedback ID for reference in the event you are contacted concerning your submission.

Our analysis of calls continuously evolves based upon, among other things, calling history and patterns, call volume, number recognition, network usage/origination, known entity, and feedback from both users of the Service and calling parties.

There are various factors our robocall analytics vendor uses to label calls. Your feedback may not result in a change to the labeling. Email verizonspamfeedback@one.verizon.com for questions, or visit vzw.com/callfilter and https://www.verizon.com/support/residential/homephone/calling-features/stop-unwanted-calls for more information on Verizon's spam protection solutions.

To review calling practices that may be influencing your scoring: click here for some industry best practices that calling parties may use to help ensure legitimate traffic is not categorized as potential spam by Verizon or other providers.

For more information go to:
https://www.verizon.com/support/residential/consumer-education/robocalls.htm

Submit another feedback